How can I clear my cache and cookies?
To clear your cache and cookies on Google Chrome... Read more
What should I do if a technical issue occurs while I’m playing a casino game?
Contact Customer Support via... Read more
Do you recommend any specific browser?
Yes, we recommend using the... Read more
Geolocation: Problems and Solutions
Geolocation triangulates a player’s location when.... Read more
Geolocation on Your Network
To ensure trouble-free Geolocation, you need... Read more
Pop-Ups
You will need to ensure pop-ups are... Read more
Activating Geolocation on a Smart Device
Though you can make deposits, you may not be able... Read more
Activating Geolocation on a PC/iOS Browser
Google Chrome Browser tends to work best... Read more
A message says, ‘No Access’ or ‘I am Outside of the Country or Region’ or ‘Not Allowed to Enter.’
If you are outside the country, you will most likely be unable to access the site... Read more
Why does the locator keep asking to locate me?
A poor internet connection can cause breaks... Read more
I live in Ontario, why am I still being denied access by the geolocator?
If you are a resident but temporarily... Read more
Safer Betting with Betinia Two-Factor Authentication
Get extra security for your Betinia account with 2FA... Read more
Troubleshooting Authy or Google Authenticator (2FA)
My generated codes aren’t working.... Read more
Troubleshooting — FAQ
For instructions on how to enable pop-ups... Read more
