Help Centre

To earn a bonus, simply follow the promotion instructions to qualify for the offer. Please visit the promotions page for more information.

After you make a qualifying deposit or bet, a pop-up should notify you that a bonus has been earned, and you will need to click on the Activate button.

If the notification does not appear, or if you close it, you should still be able to find your bonus in your Profile and activate it from there.

In case the bonus is not automatically available for activation in your Profile after a qualifying deposit or bet, contact Customer Support before playing with the deposit to request a manual credit.

How can I use Bonus Spins?

1. Log in to your account and activate them or manually get Bonus Spins credited to you. 2. Open the eligible slot for the spins. Most games will notify you about the number of Bonus Spins available before you start playing.

After you play through your Bonus Spins, any winnings will be added to your bonus balance and will need to be wagered according to the promotion’s requirements.

For example: If the wagering requirement is 40x, and you have won $15, you will need to wager $600 ($15 in winnings x 40 wagering requirement).

For more information, please read the Terms and Conditions for the relevant promotion.